Cancelling or downgrading
Cancel any time from the portal; access runs through the paid period, then the org drops to Free.
What happens on downgrade: nothing is deleted. Your book, notes, and history stay intact, and existing raises stay accessible; the lower active-raise cap applies when you start a new raise. Delete raises you no longer need to come under the cap. Meters shrink to the new tier at the next cycle.
Deleting your account entirely is a separate, explicit action: email hello@lunra.io and see data handling.
Updated July 30, 2026