How can we help?
Short answers on Match, Deal Read, Signal, billing, and the investor graph.
Billing & account
Cancelling or downgrading
Cancel any time from the portal; access runs through the paid period, then the org drops to Free.
Read →
How Firm seats are billed
Firm plans are per-seat, billed annually. Buy seats in the portal; invite teammates from Settings up to the purchased count. A seat is one…
Read →
Managing your plan and invoices
Settings, then Billing opens the customer portal: change plan, update the card, download invoices, or cancel. Changes are self-serve and im…
Read →
Plans at a glance
Four tiers, sized by how much raising you do. Annual billing saves 20% on every paid tier.
Read →
What the Free plan includes
Free is a real working tier, not a demo: 1 active raise, the full investor graph in Discovery, 25 Match reveals a month, 2 Deal Read analys…
Read →
What's metered and what isn't
Metered (they consume real inference or data cost): Match reveals, monthly. Deck analyses, match rationales, and outreach drafts, daily. Se…
Read →
Can’t find it?
A human reads every message, usually same day.