TERMS

Terms of service

The deal between you and Lunra, in plain language. Short sections, sentence case, and nothing hiding in the footnotes.

EFFECTIVE JULY 29, 2026

01The agreement

These terms govern your use of lunra.io and the Lunra product, provided by Lunra Technologies, Inc., a Delaware corporation ("Lunra", "we", "us"). By creating an account, requesting early access, or using the service, you agree to them. If you are acting for a firm, you confirm you can bind that firm, and "you" means the firm.

02The service

Lunra is software for capital formation professionals: a verified investor graph with three engines on top (Match, Deal Read, and Investor Signal). It is a research and workflow tool. It does not raise capital for you, and its outputs are inputs to your judgment, not substitutes for it.

03Not investment advice

Lunra is not a broker-dealer, investment adviser, or placement agent, and nothing in the product is investment, legal, or tax advice. Scores, tiers, readiness bands, and drafts are analytical aids. You are responsible for your own regulatory obligations, including any licenses your work requires.

04Accounts and access

Keep your credentials to yourself; a seat is one person. You are responsible for activity under your account. Early access is offered to a limited cohort, may change or end at any time, and may include features that are not final.

05Your content

Decks, notes, pipelines, and outreach you put into Lunra stay yours. You grant us the license needed to process them for you: to run the engines, render the deliverables, and store your work. We do not use your content to train models shared across customers, and we do not show it to anyone but you and the people you invite.

06The graph

The investor graph and everything derived from it belong to Lunra and its licensors. Your subscription licenses you to use it inside the product for your raises. It does not license you to scrape, export in bulk, resell, or build a competing dataset. Evidence badges describe our sourcing; they are not a guarantee that an investor will respond or invest.

07Acceptable use

Use Lunra for legitimate capital formation work. Do not use it to spam, harass, or mislead investors; to violate securities, privacy, or anti-solicitation laws; to probe or overload our systems; or to misrepresent who you are. The outreach loop is built for judgment, one relationship at a time. Treat it that way or we will close the account.

08Fees and billing

Plans are billed monthly or annually, in advance, at the prices shown on the pricing section. Annual plans are discounted and non-refundable once the term starts, except where the law says otherwise. Seat minimums apply to Firm plans. We give at least 30 days' notice before a price change, and it applies from your next renewal.

09Confidentiality

Raises run on discretion. We treat your non-public information as confidential and protect it with the measures described in the privacy policy. You agree to do the same with any non-public information about Lunra you receive during early access.

10Disclaimers

The service is provided as is. We work hard on accuracy and say plainly what we can prove, but we do not warrant that the graph is complete, that scores are right for your deal, or that the service will be uninterrupted. Your sole remedy for dissatisfaction is to stop using the service and cancel.

11Limitation of liability

To the extent the law allows, neither side is liable for indirect, incidental, or consequential damages, and Lunra's total liability under these terms is capped at the fees you paid us in the 12 months before the claim. Nothing here limits liability that cannot be limited by law.

12Termination

Cancel anytime from your account; paid terms run to their end. We may suspend or terminate for breach of these terms, with notice where practical. On termination you can export your content for 30 days, after which the deletion schedule in the privacy policy applies.

13Governing law and changes

These terms are governed by the laws of the State of Delaware, and disputes belong to the courts there, unless the law of your home jurisdiction says otherwise. When we change these terms materially, we update the date above and email account holders before the change takes effect.

14Contact

Questions about these terms: legal@lunra.io. Everything else: the contact page. A person reads both.